PPC Vs. SEO
Executive Summary
Search Engine Optimization (SEO) and Pay Per Click (PPC) are the two leading techniques in the Search Engine Marketing (SEM) toolkit. While both are powerful
strategies, most SEM professionals who offer the two services agree that SEO earns substantially better ROI than PPC does. Numerous reliable studies demonstrate this as well. But that
does not mean PPC is not highly useful, or even preferable for some sites and companies.
Most search engine positions are NOT for sale. About 60% of the top search engines' screen real estate is devoted to non-paid, "organic" listings - which means 60%
of your search engine visibility depends on SEO, not PPC or other paid placement. On average, about 70% of clicks from search engines come from SEO, with big differences among the
search engines. SEO clicks convert at about a 25% higher rate than PPC clicks (BusinessWeek, 5/06), while a 2005 Marketing Sherpa study showed that organic referrals convert
at 4.2%, vs. 3.6% for PPC. Here again wide variations are to be expected among different industries and between B2B and B2C. PPC campaigns usually require nearly as much labor to set
up as SEO requires, in addition to the click charges you pay after set up is complete. PPC requires ongoing management, whereas SEO, when done right, is done once and performs
superbly in perpetuity. PPC prices are constantly increasing, often beyond positive ROI for your most important phrases, while SEO listings are free. (Note that in 7/06 average PPC
click costs finally showed a downward trend, presumably because more firms are managing their campaigns more wisely.) Finally, PPC is increasingly beset by varieties of "click
fraud."
PPC is usually the second most cost-effective form of web marketing, after SEO, though skilled management of trusted feeds to shopping comparison sites can achieve
higher ROI than PPC does (see DISC's page on Trusted Feeds). Therefore, your first priority is to ensure that your
site has optimum inclusion and rank within the non-paid, "organic" or "editorial" parts of Google, Yahoo, MSN, AOLsearch, and the other top search engines. Your second priority is
PPC.
For options and pricing, please see the yellow table at the bottom of the section on Explanation and Details below.
Explanation and Details
DISC has produced superb ROI in PPC for our clients, as have many other first-rate firms, and please keep this in mind when reading the comparison with SEO
below.
The top search engines do not want to cheat their users by providing only paid results. Search engines earn their trust, and hence their traffic and
subsequent revenues, by attempting to provide objective information, and advertising is inherently biased. Some web searchers might seek out a company that pays for
advertisement, in the belief that the most professional, reputable companies selling, say, diabetes testing kits or high-tech shipping cases should run ads online. However, many
niche marketers and even established corporations do not employ an adequate paid-placement strategy. Eventually, searchers would discover this information deficit and move on to
another search engine, like Google, that is more objective and informative and less advertising-based. Therefore, top search engines usually set aside paid results in "sponsored
links" or other designated areas so customers don't feel that the information they get is provided solely on the basis of who bids the highest.
This means that non-paid listings are and will remain central, and the only way to prevail in those listings is through SEO.
A major reason that SEO should be your first priority is that it is more cost-effective than PPC. The labor costs of setting up and managing a PPC campaign
are usually the same or even more than the labor costs of SEO, but then there are the continuous click charges you pay after set-up.
Another advantage of SEO over PPC is stability: PPC positions continuously change according to your competitors' bidding tactics, while SEO is much more
stable. Contrary to popular belief (even among some SEM firms), the linguistic parts of the top search engines' ranking algorithms have not changed much in the last few years,
and they will not change in ways that substantially affect optimum SEO tactics. Non-linguistic components of the algorithms, such as the quantity and quality of incoming links,
do change, but these parts are not influenced by SEO, and they are applied to ranks that are first determined (within nano-seconds) by the on-page language. Numerous case
histories (some published by DISC) show that SEO done right endures for years without ongoing tweaking - or the need for retainer fees. (See our SEO Myths page for more about this topic.) PPC, on the other hand, requires ongoing management to ensure that your advertisements are as prominent
as positive ROI allows, especially if your business is in a competitive field that has gravitated to PPC.
Finally, "Click Fraud" is a growing problem that further reduces PPC's ROI relative to SEO. Click fraud is defined (per DISC's expert friend and former
employee, Jessie Stricchiola) as "the practice of clicking on a text advertisement served by a search engine for the sole purpose of forcing the advertiser to pay for the
click." (For a good overview of the problem, check out Jesse's article at http://searchenginewatch.com/searchday/article.php/3387581; she has been quoted in countless articles.) Using manual clicks or, more damaging, software that
simulates human clicks from different IP addresses around the world, your competitors can rapidly rack up your click charges. Also, web publishers that display your PPC ads
through contextual advertising can earn revenue by implementing fraudulent clicks. Google and Overture can detect some of this fraud, and increasingly they are crediting PPC
advertisers for suspected fraud; but there are ways to evade this detection.
Click fraud is a major threat to the whole search engine industry, as well as to individual advertisers. Fortunately, SEO is immune to this threat - because
the absence of click charges eliminates any incentives or rewards for potential culprits.
For all the reasons described above, SEO is your first priority; PPC is second.
DISC's PPC Prices
DISC offers a PPC campaign assessment, which tells you how much more ROI your existing PPC campaigns can achieve, for between $1200 and $1800.
The minimum cost for DISC to implement a PPC campaign is $4500. That covers initial set-up with Google AdWords and
Yahoo Search Marketing, and a summary report after about one month, and then either your team manages the campaign or you engage DISC in monthly management. While these
entry-level campaigns are designed for minimal monthly maintenance, we recommend paying an additional $600
($5100 total) for DISC to review and adjust the campaign after one or two
months, before your team takes over. Often, the success of our PPC campaigns prompts clients to have DISC continue managing the campaign, but your doing whatever is most
cost effective for your company will help DISC achieve it relentless goal of maximizing our clients' ROI.
On the higher end, DISC's PPC services include: extensive ROI analysis before and during the campaign; use of MSN and perhaps other second-tier PPC
search engines; set-up of third-party PPC management software to report on and semi-automatically adjust bidding tactics; and a precisely planned sequence of monthly
refinements, tests, and written reports for at least six months. Prices for this higher end service typically range
from $15,000 to $20,000 per web site for set-up, plus $2000 to $4000 per month for at least six months of optimization. Of course PPC jobs with
huge and diverse product lines can entail much more investment and returns.
Click costs are not paid to DISC but we do include them in the initial ROI planning and in our monthly assessments of your total ROI. You pay the
search engines directly. PPC firms that are paid by a percentage of your click cost are motivated to increase that cost. DISC manages PPC with all of the line-item rigor
of direct marketing. We factor in the the small but significant branding value that can be overlooked in direct marketing metrics.
DISC's proposals and phone conversations will provide more details and answer all your questions.
DISC offers rock-solid proof of our years of superb results in all of our services, in the form of detailed ROI reports delivered to actual clients. We need a signed NDA in most cases, so we offer this proof only to people who have received a proposal and remain interested in DISC’s services.
DISC's estimates in our proposals are firm. We do not exceed them unless you add more work. If you have us do work that is not specified in
contracts, it is billed at these hourly rates:
- $75 per hour for HTML programming
- $100 per hour for graphic design
- $150 per hour for database work and non-HTML programming
- $150 per hour for SEO, PPC, and other SEM
- $150 per hour for general consulting and training
- To learn about DISC’s pricing philosophy and practice, and our account management structure and workflow, please see our Prices and Procedures page.
For a list of all of DISC's service prices, without descriptions, please our "Sell Sheet."
Please click here to request a proposal. The RFP form takes less than 3 minutes to fill out. Thank you!
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